Absolutely LOVE Dr. Williams and his staff. I was wanting to do a third BA due to issues with the first 2. 10 years ago I had my first BA and went from a small B to a very large 780cc saline implant. They stretched and drooped so bad that I would not let my husband see me without a bra. 4 years ago I went back to the same surgeon and he did a lift and pocket repair, but said that I did not need new implants. BIG MISTAKE!! It didn't even take a year before my breasts were once again drooping. After extensive research on Realself, and through the research of a friend, (she received a BA from D. Williams) I decided to make an appointment. Then COVID hit and I cancelled my consult. I did send in pictures to Dr. Williams and he told me that I would probably need a lift again. Because I, of course, knew best and since my first 2 experiences were not good, I looked around. Scheduled a few virtual visits with other surgeons, and went to my first. They didn't show up. Said there was a scheduling conflict. REALLY!! I cancelled my second virtual visit with the other office. Went back to Dr. Williams office and he actually called me. We discussed my options, asked why I didn't want another lift, and answered all of my questions. By this time, I was able to schedule an in-person consult. An already long story short, many, many questions asked and answered, I scheduled my surgery. Decided to do the lift, pocket repair, (again), implant exchange to silicone, and an internal bra. Here is the kicker to all of this. I am a smoker. After reviewing all of my paperwork by his office, they called me to verify this. Then Dr. Williams called me and he voiced his concerns. NEVER have I received such personal care from my first doctor. We decided to forego the lift, but did perform a tightening of the skin below my nipples. I am now 3 weeks post-op and could not be more happy. I went with Mentor Memory Gel, High Profile, Galaform Internal bra, pocket repair and the tightening of the skin. I have the upper pole fullness that I was looking for, and the recovery was NOTHNG!!! The first 2 times I was a horrible mess for more than a month. THANK YOU Dr. Williams and your staff for truly having my best interest in mind and for exceeding all of my wishes.